TERMS AND CONDITIONS with Epicurean Tours located at 400 Pacific Blvd, Long Beach, NY 11561, herein referred to as ETI, has arranged the vacation packages described in this brochure/flier/invoice/website/confirmation. All checks or money orders are to be payable to Epicurean Tours Inc.
IMPORTANT!!!!! Please be sure to read before sending payment.
If you are UNDER the age of 18 AT TIME OF BOOKING, both you and your legal guardian must sign this agreement, along with the stamp & signature of a notary.
View our Brochure/Flyer/Invoice/Website/Confirmation for Package Inclusions. All package inclusions are subject to the terms and conditions contained herein. Unless indicated otherwise in our brochure/flier/website/invoice/confirmation, land only packages , hotel only packages, and cruise packages do NOT include transportation. Package prices are based on current rates at time of printing in August 2017, and are subject to change, without notice, due to, but not limited to increases in airline fuel, available class of service with airline, government taxes/fees, etc. Any fuel related increases and/or changes in government taxes/fees will be assessed at least 10 days prior to departure and must be paid by all passengers, regardless of whether account is paid in full or not. Certain promotional items (i.e. T-shirts, party plans, discounts, VIP bracelets, city meal plans, etc) are subject to change at suppliers discretion, and any change will not require a refund or credit by tour operator or its agents.
RESERVATIONS AND PAYMENTS:
A non-refundable deposit of at least $100 per person is required to make your reservation. Payment of a deposit constitutes full acceptance and understanding of ETI s terms and conditions. Any change to your reservation once under deposit, will result in a $75 fee per person, plus any additional costs by suppliers. Final payment is due 60 days prior to departure, OR by the date listed on your invoice. Any reservations made within 60 days, must be paid in full. Reservations not paid in full on time are subject to cancellation, and all cancellation penalties will apply. Late payments also risk loss of hotel/flight, as well as possible late fees starting at $75 per person.
There is a $75 service fee to reinstate any reservation that has been canceled, plus any additional fees/costs from suppliers, IF space is still available. There is a $65 fee for any check returned to ETI as insufficient funds or stop payment, and a $15 fee for any credit cards that are declined more then TWICE. You are responsible for finding your own roommates. If your roommate(s) cancels, you and your remaining roommate(s) must pay applicable occupancy changes and fees due to the cancellation, prior to the departure date.
Any outstanding balance due to ETI will be collected either through the tour participant directly, or through legal services, in which the tour participant will be responsible for their balance, and all lawyer and legal fees/charges/costs resulting from such an action. Tour participant and ETI agree to resolve any dispute in a court of competent jurisdiction in Long Island-New York only.
All travel documents and flight information on your trip will be available to you approximately 2 weeks prior to departure, BUT will not be sent until FULL PAYMENT and a signed copy of our Terms & Conditions (available on our website) has been received in our office from all passengers in the same room or Group Reservation. ETI will not be responsible for undelivered or misdirected mail or e mail service.
BAGGAGE/LOST or DELAYED BAGGAGE:
Air carriers are charging for checked baggage, and we recommend you contact them before traveling to reconfirm their fees. For delayed baggage, air carrier liability is limited. Air carriers and ETI have no responsibility, financial or otherwise, to passengers who fail to submit a lost baggage claim form to their air carrier within 24 hours of arrival. ETI assumes no liability for lost or delayed baggage and strongly recommends the purchase of the Optional Trip Insurance.
The legal drinking age in Mexico and Caribbean is 18 and is rarely enforced. Florida and Texas the legal drinking age is 21, but most clubs/bars allow 18 and older. ETI does not condone the use of alcohol by those under legal drinking age and in no way condones or encourages intoxication. ETI has relationships in all destinations with subcontractors who sell optional activity packages to our travelers. Some of these packages may make available alcoholic beverages. If you choose to drink, we urge you to do so responsibly and remember that the excessive use of alcohol can result in injury, death and severely impaired judgment.
Flight delays are unfortunate, but they are a risk in all air travel and beyond the control and responsibility of ETI. Flight delays, missed night(s) accommodations and expenses incurred due to flight delays (including long distant phone calls), and missed connections to/from flights are beyond the control and responsibility of ETI. In addition, flight times are not guaranteed and may affect actual length of time on your vacation. Any flight information provided is considered tentative and subject to change, even after tickets have been issued. It is the sole responsibility of the tour participant to reconfirm both outbound and return flights with their airline.
Per D.O.T. regulations regarding delays of public charter flights, airlines are no longer required by law to provide compensation for delays (i.e. rooms, meals or refunds), unless the delay is more than 48 hours. We therefore highly recommend our Optional Travel Insurance which will help provide refunds to passengers who experience a delay of 12 hours or more.
Notice of cancellation must be received in writing by ETI at least 60 days prior to departure, to receive any refund, if applicable, on all our Vacations. No verbal cancellations will be accepted. Cancel fees start at $100 per person. Cancellations received within 60 days, will receive NO REFUND. If the tour participant can find a replacement, and there is still space available on the tour, a refund, less a name change fee of $100 and any additional imposed fee(s), will be given. ETI offers Optional Travel Insurance, and we highly recommend it for your protection. Travel Insurance fees are not refundable, nor are bounced checks, declined credit cards, reinstatement/cancellation and reservation change fees.
Optional trip cancellation protection can be purchased through ETI, and is highly recommended. Insurance does not cover you for any reason, but rather only covers you if you cancel due to unexpected, non-preexisting sickness or injury, plus protects against baggage loss, flight delays, medical interruption, hurricane type weather, identity theft, as well as emergency service. Please contact us for further information or view the terms and conditions on our website for the Travel Insurance. Certain benefit restrictions apply.
If you require assistance in any way while on your tour, you must notify our on-location staff who will make every effort to accommodate you. Under no circumstances will ETI reimburse you for long distance phone calls or other out of pocket expenses. If the matter cannot be resolved on locations, then please write ETI within 60 days of the completion of your tour. Failure to write ETI within this 60 day time period will release ETI from all claims and liability.
U.S. Citizens are required to carry proper documentation of their proof of Citizenship when traveling out of the U.S. As of December 31, 2006, only a valid Passport will be accepted for travel outside the United States. Birth certificate with raised seal along with drivers license will no longer be accepted after this date. If you have any questions with proper I.D. please call us for more information. It is the sole responsibility of the tour participant to obtain the proper documentation for travel. There are no refunds due to improper travel documents. If you are under 18 years of age, government regulations require a notarized letter signed by both parents giving permission for you to travel outside of the United States.
Non U.S. Citizens should consult their consulate for I.D. requirements. Airlines require may passengers to provide birth date, country of citizenship, form of I.D. that will be used for travel and emergency contac information.
All promotional pictures sent to ETI will become the property of ETI, with all rights reserved to them by ETI. No compensation will be provided to anyone in, or involved with the photos. Simply stated, by sending us your picture(s), you are agreeing to let us use them for promotional purposes, and waive all rights to them.
UNUSED TOUR SERVICES/LEAVING THE TOUR:
Tour participant(s) will receive no refund for any unused accommodations, flights, or other package features if they leave the tour, regardless of reason. ETI strongly recommends the purchase of the Optional Travel Insurance, which will help provide compensation for trip interruption due to medical emergencies.
ETI will not use your personal information for anything but to confirm your travel accommodations. We do not share, sell or provide any of your personal information with any other company for promotional use. You will receive a monthly News Letter via e mail on our current travel specials, in which you will have the option to remove your name from the list at any time.
I agree to all these terms and conditions and to the complete operator-participant agreement outlined herein with no exceptions. I understand that Epicurean Tours Inc does not own or operate any entity which is to or does provide goods and/or services for my trip including, for example, air carriers, hotels, ground operators, boat or bus companies, restaurants, clubs, sightseeing establishments, etc, and that ETI is not responsible for any negligent or willfull act of failure to act of any third party. ETI has made arrangements with the hotel(s), airline(s) and other independent suppliers to provide you with the services constituting the tours, and we act solely as agents in arranging transportation and accommodations offered in connection with the tour packages. We have taken reasonable steps to ensure proper arrangements have been made. ETI, and its agents are not liable for personal or emotional injury, property damage, inconvenience or hardship arising out of any act, omission or negligence of such suppliers. Further, ETI is not responsible for any injury, damage, theft, mechanical breakdown, government action, weather, or loss due to accident, crash, irregularities, negligence or default of any company, hotel, air carrier, and/or their employees, servants or sub-contractors providing services, accommodations, or facilities in connection with the tour packages. ETI reserves the right to cancel a trip, change the itinerary or adjust rates whenever in its sole judgment conditions warrant, or if ETI deems it necessary for your comfort, convenience or safety. ETI reserves the right to correct an error in its Brochure/Flyer/Invoice/Website/Confirmation/Presentation or advertised price prior to your departure. ETI also reserves the right to cancel a trip prior to departure, and in such case(s) all payments made to date will be refunded and shall constitute full settlement. If you purchase an airline ticket separately, ETI assumes no responsibility for the separate purchase of the airline ticket, any changes and/or cancellation fees associated with the Airline, delays or missed connections. Land Changes: ETI reserves the right to substitute similar hotel accommodations and such a change is not a reason for cancellation, refund and/or compensation.
Your signature acknowledges that you have read and fully understand these terms and conditions, and that this constitutes a binding contract between you and ETI.
Please print out and mail to:
Epicurean Tours Inc
400 Pacific Blvd
Long Beach, New York 11561
One Reservation form per person. Additional copies can be made. If form of payment covers more than one person, please break down payment on a separate sheet of paper and mail along with reservation form.